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Scheduler not posting images on LinkedIn - Error: Failed

New Here ,
Apr 11, 2023 Apr 11, 2023

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Hi there,

My scheduler has suddendly done the same thing. Can you help please?

Many thanks,

_k


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Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

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Hi @ksrussell66,

 

Thank you for reaching out, and we're sorry to hear that you're unable to post on LinkedIn.

Could you kindly share a walk-through video of your steps to get this error?

 

The video will help us to better understand what is going on...

 

We're here to help and looking forward to hearing from you. 🙂

 

Lyn

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New Here ,
Apr 13, 2023 Apr 13, 2023

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Hi Lyn,

Thanks for getting back.

It looks like I was on a trial for the scheduler. I thought it came free with my subscription since I have a full CC account.

Never mind.

Feel free to give a loyal customer a mega reduced option for the service though. 😉

All the best,

_k


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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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Hi @ksrussell66,

 

Thank you for your update. 😄

 

I'm not sure what customer services offer, but it might be worth a try to contact them "here" and find out. 😛

Thank you for being a loyal customer, and we're here to help should you encounter any more issues.

 

Lyn 🙂

 

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

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Hi,

 

can you check as a First Step if maybe in the Scheduler Setup Menu are any Errors given or is it at the State all "Connected"?

 

AE connect error.PNG

Hope that helps.

 

regards,
Henrik

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