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Sharing brands on creative cloud express

New Here ,
Feb 15, 2022 Feb 15, 2022

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I have a premium subscriptin to the Creative Cloud Express and have created a brand, templates and a library for my client who is also a premium subscription member as well. She is not receiving the notifications to share assets. Help! I'm so frustrated that I can't just speak to a human being! 

 

Thanks, 

Kelly

 

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How to , Problem or error , Subscription

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Adobe Employee ,
Feb 15, 2022 Feb 15, 2022

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Hi Kelly,

 

Sorry to hear about your difficulties. Which type of assets are you attempting to share that the client is not receiving notifications for? We have this article that explains how to collaborate on Creative Cloud Express projects https://helpx.adobe.com/express/using/share-projects.html

Would it be possible to share more details or screen shots on what steps you did to share and what type of asset and I'll see if I can help. Alternatively, if you wanted to contact our chat support for help that should be possible too via this link https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

Best,

Dave

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