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Stock library access error In Express

Community Beginner ,
Apr 01, 2023 Apr 01, 2023

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In express attempts to import from stock libraries are resulting in error please see pic. I've used these photos before and it's been fine I have used them many times as they are in my stock library. Anyone have this too? Recent express versions have been very buggy for me.

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Community Expert ,
Apr 01, 2023 Apr 01, 2023

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Try signing out of Adobe Express and sign back in. You can also try opening the Adobe Creative Cloud Mobile app and checking if you're signed in. If you are, sign out and sign back in again.

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Community Beginner ,
Apr 01, 2023 Apr 01, 2023

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Thank you I did indeed try sign out then in again. No changes. I am correct though that something is going on right? I mean I've used these images before and their clearly located in my stock photos?

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Community Expert ,
Apr 02, 2023 Apr 02, 2023

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Are you a Premium subscriber, and are you trying to use Premium Adobe Stock content (they are the images that show up with the crown icon over them)?

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Community Beginner ,
Apr 02, 2023 Apr 02, 2023

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I am a premium subscriber I have those photos in my library as well

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Community Beginner ,
Apr 09, 2023 Apr 09, 2023

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Seemed to just randomly go away. Now I can access my library items.

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