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I have zero files uploaded to the site and it says I cannot upload anything as my storage is full. When I click "manage" it shows all of my nonexistent files so I am unable to use the free version of the software.
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Hi @brooks_4136
I'm sorry to hear about your difficulties. I don't understand what you mean by your non-existent files. Would it be possible to share a screenshot?
We have this post which can help with instructions to empty your storage that might be helpful
https://adobe.ly/4hCh0IR
Best,
Dave