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template I imported, after canceling premium, now same template is showing as premium .

New Here ,
Mar 01, 2025 Mar 01, 2025

Hi everyone, I hope someone can assist me. I have imported several templates to my library. I didn't change anything and recently I canceled premium subsription. When I open design,it is showing as premium.Which can't be becasue nor design,layout is generated in Adobe. I don't undersant,it is a resume template, without animations or anything very specific. This is my assets,doens't belong to Adobe. Version of the app: desctop Mac
Platform and OS version: Mac Book Pro M1,Sequoia 15.3.1
Basic steps to reproduce the problem .Template I imported to Adobe is in my library,when I started working on ,it is showing it is premium context
Expected result and actual result.Yes I do expect that template I uploaded and worked in a different software belongs to myself. There is no any reasion to be premium 

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Community Expert ,
Mar 01, 2025 Mar 01, 2025

what app are you opening?  eg, there is no app named "design".

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Community Expert ,
Mar 01, 2025 Mar 01, 2025

[Moderator moved this from Using the Community to Adobe Express.]

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Adobe Employee ,
Mar 03, 2025 Mar 03, 2025
LATEST

Hey @Sanja_Popov2238, Thanks for reaching out, and welcome to the Adobe Express community!

 

Adobe assets and templates imported into your library remain Adobe-owned. Some templates you’ve saved may contain premium assets, which is why you're seeing the prompt. You can view them, but exporting requires a subscription.

 

For the resume template you’re working on, check if any layers contain premium assets. Deleting those layers should prevent the pop-up from appearing.

Try starting with a blank project and using templates available under your current plan. If you still see the prompt, let us know!

For more details, check this article: Adobe Express Subscription Options.

 

Thanks!

Amitej

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