This 'new' adobe express is terrible. Absolutely all elements I have used for older projects are unavailable and I unable to update things for my business. Adobe was always glitchy, somehow it seems worse. Also, drop down menus are so difficult to see, its like the words are transparent, making this once straightforward near impossible to use. Seriously, I don't understand these changes and will probably be taking my business elsewhere. Even writing this was a challenge!
I am so sorry you are encountering these issues, however you should be able to transfer all files and folders from the previous version of Express in a few steps.
From Home, navigate to Your Stuff.
Select "Access files" on the blue tile - this will take you to the folderorganizer where your old files & folders live.
Select the "Move all folders and files" option from the right corner.
Select "Move for desktop" on notification.
To move an individual file, hover over the file and select "Move file" then select "Convert for desktop" on notification.
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