Unable to logg in to Adobe Express mobile device

[monodelespacio]

As of today I can't login on my iPhone to Adobe Express. After 2 hours in costumer service, I can only access through the browser version.  Tried deleting the app, restarting, deleting cookies, using google's dns on my phone to no luck. 

[Andy Lambert]

I'm sorry about this @monodelespacio  - we'll take a look into this. 

[Andy Lambert · Accepted solution]

Hi @monodelespacio , from speaking to the team it looks like Its a problem where a url that the app is trying to navigate does not appear to exist. Possibly you have a firewall on your phone that is blocking access to new.express.adobe.com or a related url we use?

Could you try going to https://new.express.adobe.com in iOS Safari and see if you get the same error? If you so, we'll know it's a firewall issue.