Unable to Register for Adobe Express Webinar on June 11

[kgraham@plexusgroupe]

Hello! Is anyone else having an issue registering for the Adobe Express 'Design Made Easy' webinar on June 11 from 9-10 AM PDT? The email links to the page below and when I try to click either 'Register Now' button, there's a pop up that looks like it's about to load and then disappears. I'm able to add the event to my calendar, but it doesn't have a link to the event.

https://www.adobe.com/events/design-made-easy.html?trackingid=JHDDW8QR&mv=email&s_rtid=7015Y00000489...

I tried using different browsers and incognito mode as live support suggested, but even they were experiencing the same issue.

Thanks in advanced!

[katielovelyy14]

Me too, me too! After clicking the "Register Now" button I recieve a pop-up that says "Validating your registration details" with a spinning wheel, but then the window closes and nothing happens! I contacted support and Adobe Customer Care opened a case but I've received zero *actual* support - they sent me to the forums ("We would request you to share your concerns on the Adobe Community Forums")! I'm happy that I'm not the only one experiencing this, I feel a little less crazy now. I hope to have someone actually asisst us with registration before the event takes place! The countdown is on...

kb

[default5l4dgojsw5lr]

I am having similar troubles. I'm trying to register for "Supercharge Content Creation with Generative AI in Creative Cloud" on July 30 but the registration page keeps glitching/resetting over and over and will not allow me to register. 

[katielovelyy14]

Hi! No one from Adobe ever reached out to assist me with my issue registering for the event in my post, but when the day came, I received the email to join the webinar. I never received any kind of registration confirmation, but something must have gone through on the back end because I did receive the email to launch the event when the day came. Hopefully you will experience the same! Or maybe actually get some real assistance! Good luck!

[Lyn_D]

@default5l4gojsw5lr, I’m sorry to hear you're having trouble signing up. It may help you log off your Adobe account and clear your browser cache and cookies, ensuring you have installed the latest version using a different browser or incognito mode. If this didn’t help, you could also try restarting your device. Please give it a try and let us know how it goes. ^Lyn