Unable to schedule May 2025

[Robyn343915962326]

Have done all the troubleshooting to my knowledge.

Continually receiving failure notice.

Unable to connect to my instagram creator account.

Extremely frustrating.

Is having a facebook account enough... or do I require a facebook page?

[mahmoud_5524]

Hi @Robyn343915962326,

Thank you for reaching out and sharing your experience.

To schedule posts to your Instagram Creator account via Adobe Express, you do need to have your Instagram account connected to a Facebook Page. Having just a personal Facebook account is not sufficient for this feature to work properly.

Please make sure:

• Your Instagram Creator account is linked to a Facebook Page (not just a personal profile).

• Both accounts have proper permissions granted for Adobe Express.

• You have logged into the correct Facebook account that manages the Page linked to your Instagram.

If you haven’t set up a Facebook Page yet, creating one and linking it to your Instagram Creator account should help resolve the scheduling issue.

If you need guidance on linking your Instagram Creator account to a Facebook Page or further assistance, feel free to ask — we’re here to help!

^MM

[Robyn343915962326]

Thank you