• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Unable to search for Fonts

New Here ,
Jan 08, 2022 Jan 08, 2022

Copy link to clipboard

Copied

Adobe fonts will show this screen every time I try to lookup a font (see attached) I can't even type something common in the search bar such as Arial. I've already reach out to Adobes' IT department, they suggested I remove this product then re-add it to the account like normal, and it should fix the issue, but never did. Has anyone else experinced this issue?

TOPICS
Problem or error

Views

50

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 10, 2022 Jan 10, 2022

Copy link to clipboard

Copied

LATEST

Hi Katie,

 

Thanks for reaching out. Can you try clearing cache and then try to log in to a new "Incognito" or "Private" browser window. If these steps do not work , kindly reach out to our experts here .

 

Thanks,

Manmeet

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines