Unable to search for Fonts

[Katie22505260mhvp]

Adobe fonts will show this screen every time I try to lookup a font (see attached) I can't even type something common in the search bar such as Arial. I've already reach out to Adobes' IT department, they suggested I remove this product then re-add it to the account like normal, and it should fix the issue, but never did. Has anyone else experinced this issue?

[Manmeet2016]

Hi Katie,

Thanks for reaching out. Can you try clearing cache and then try to log in to a new "Incognito" or "Private" browser window. If these steps do not work , kindly reach out to our experts here .

Thanks,

Manmeet