Unwanted Charge

[default34907350dq4hu8]

I was charged for either a subscription or membership and I thought I had cancelled. I would like to cancel this subscription before the next monthly charge please. Thanks!

[jane-e]

@default34907350dq4hu8 

You didn't say where you purchase the plan or when you cancelled. It takes a few days to process.

• If you purchased from Adobe, confirm your cancellation here:
  https://helpx.adobe.com/manage-account/using/cancel-subscription.html
  or contact Adobe Customer Care: https://helpx.adobe.com/contact.html?rghtup=autoOpen  
• If you purchased from the App Store, contact them:
  https://support.apple.com/en-us/HT204084
• If you purchase from Google Play, contact them:
  https://support.google.com/googleplay/workflow/9813244?hl=en

Adobe Staff can see if you have a subscription, no one on these forums can process a refund. 

Jane