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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community">
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You might also want to check for a computer at https://adobe.ly/3UcTCr7 this will help determine if it is just a connection issue with your phone
Best,
Dave