would like to print poster from adobe express

[Astrid248066771xsx]

i would like to print a poster project I created  and also send it to someone as an attachment in order topost ot a website but I am unable to do so.  I would also like to download the project poster to my computer. When I hit download it goes the the home and explore more screen and it stays there.  I cant even "x" out.  

Please assist

[Amitej S]

Hey Astrid, 

We are sorry to hear about your difficulties; this shouldn't happen. Would you mind telling us if you are getting any error messages, & since when are you having this issue? Is this happening with all projects or just one in particular? Also, are you working on a home or a work network?

Meanwhile, you may also try the mentioned steps to see if they make any difference:

• Switching to a different internet connection. (preferably to a home network)
• Sign out and then back into Adobe Express.
• Clearing cache/cookies & disable any plugins or extensions installed on the browser.
• Restart the device.
• Duplicate the project and then download it.

Please keep us updated on how things go.

Regards,

Amitej