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Adobe Express is not available After Approval!!

New Here ,
Sep 19, 2024 Sep 19, 2024

I urgently  need help on this.

Our embeded SDK implementaiton was finished and published on the https://mailboxx.app

My app review was also approved and everything was working perfectly.

SefaOkumus_0-1726737545419.pngexpand image

 


However, I started getting the Adboe Express is not available Error on my production. The credentails are not changed 

 

SefaOkumus_1-1726737404333.pngexpand image

SefaOkumus_2-1726737443822.pngexpand image

 

 

Bug Unresolved
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correct answers 1 Correct answer

Adobe Employee , Sep 19, 2024 Sep 19, 2024

Hi @Safa3848175493fr

You have added *.mailboxx.app to the allowed list. Please add .mailboxx.app to the allowed domain list. You may keep both if you need to open from a subdomain as well. 

 

Thank you, 
Nimitha

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4 Comments
Adobe Employee ,
Sep 19, 2024 Sep 19, 2024

Hi Sefa,

 

The issue is happening as you are integrating express in domain https://mailboxx.app but the somain allowed list have added *.mailboxx.com  *.mailboxx.app. Hence due to the domain mismatch the integration is blocked. Can you please add mailboxx.app as additional entry in Dev Console project and try within few hours. If you have access to VPN you can switch to any other location and try within few minutes of adding the domain. 

HTH!

Thanks

Tarun BA

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New Here ,
Sep 19, 2024 Sep 19, 2024

Hello @Tarun Behari98BC 

As you can see in the screen shot, it is mailboxx.app not mailboxx.com

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Adobe Employee ,
Sep 19, 2024 Sep 19, 2024

Hi @Safa3848175493fr

You have added *.mailboxx.app to the allowed list. Please add .mailboxx.app to the allowed domain list. You may keep both if you need to open from a subdomain as well. 

 

Thank you, 
Nimitha

Nimitha | Adobe Community Moderator
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Adobe Employee ,
Sep 19, 2024 Sep 19, 2024
LATEST

That was a typo. Hope last comment from @Nimitha_J  clarifies. 

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