Bypass login for Adobe Express

[Faizan28964580xazo]

Context:

I have an E-Commerce site where I have integrated Adobe Express into my product page.
Customer's will have the ability to Create/Edit projects through Adobe Express.

Question:
Is it mandatory for  the customer to create a free account in Adobe Express in order to access the Editor ?
If Yes, are there any discussions/implementation in progress to bypass the login access for customers.

Note: I know that whatever image a customer creates/edits will get saved into his own account.

[Siddharth Arora]

Hi @Faizan28964580xazo thanks for reaching out and appreciate your feedback. Presently, we require all the users to log in before saving the asset back to the partner application (in this case your product page). As you mentioned, logging in with an Adobe id enables users to save their assets in Adobe so that they can re-edit their assets in the future. That said, I would love to understand your use case better and the need for not having a login for the same. Thank you!

[Faizan28964580xazo]

Hi @Siddharth Arora thank you for the response,
Here is my use case:
We have guest checkout in our ecommerce site and we do not want guest checkout customers to login to any system throughout the checkout process and just use this tool to edit image or use ready made templates.

[Siddharth Arora]

Thanks for sharing the use case @Faizan28964580xazo . We have added this scenario to our backlog and will let you know once we prioritize the use case of being able to use the SDK without any login. If you have any other feedback for us, please feel free to share with us. Thank you once again.

[Stefan230732944uqv]

Any news on this?

We would also be interested in a solution. So either

A) that our customers can use the Adobe Express Editor without logging in.

(of course without premium features or the option to save designs and edit them again later)

or

B) that our customers are automatically logged in to Adobe Express and are registered/logged in with their existing user account from our website via SSO.

[Barranca]

Hi @Stefan230732944uqv,

with respect to this part of your question:

A) that our customers can use the Adobe Express Editor without logging in.

(of course without premium features or the option to save designs and edit them again later)

Would the loginMode option set to "delay" fit the above scenario (customers can use Adobe Express, but need to log in to save/export)?

[Stefan230732944uqv]

Hi @Barranca,

Thank you for your feedback.

Unfortunately, that would not suit our purpose as it would confuse our customers and probably lead to them abandoning the process.

Perhaps a brief explanation. We have a digital product that is configured on our website. Part of this configuration is uploading a graphic, a video or an animation as an advertising medium. We want to expand and simplify this process for our customers by offering the option of designing this advertising medium directly online by calling up Adobe Express. This means that when the customer clicks on the "design online now" button in the configurator on our website, Adobe Express opens. The customer can then design their advertising medium there. When the customer has finished designing the advertising medium, the Adobe Express window or modal should be closed by clicking on "Save" and the advertising medium should be sent back to our website as a graphic (JPG, PNG) or video (MP4, GIF) in the configuration process.

If a login/registration request for Adobe appears at any point, the customer will be confused or frustrated and will most likely abandon the process. This may be because they are already logged in to our website. Or because they don't want to create an Adobe account.

It would therefore be helpful if we could automatically create/link an Adobe account to our existing customer accounts via API/oAuth/SSO or whatever.

Or alternatively, if the login function were not required at all. At least not if there's no premium content being accessed.

[Barranca · Accepted solution]

I asked for confirmation internally, and I'm afraid a complete no-login workflow won't be generally available, even for free-only content. The closest option in the API is the delayed login, although I understand it's not what you'd need.

As for creating Adobe accounts on behalf of your customers, I don't think it's possible/advisable—if anything, for legal reasons. Nor loading Adobe Express with your company's Adobe account (not that you were suggesting it, I know): that would mean sharing everyone's content with everyone.

I'll make sure to update the thread in case something changes in the future.

Best,

[KS_8512]

Is there any news or update on this?

[Barranca]

Hi,

Not that I'm aware of.

[KS_8512]

Is there any way to bypass the login requirement while still using Adobe Express Embed? Perhaps a different type of contract, enterprise solution, or another method that allows for direct embedding without user authentication?

In my use case, users do not need to store their projects within an Adobe account. Instead, all data and assets are managed and stored within my own application. However, I noticed that Adobe Express Embed currently requires users to log in with an Adobe ID to access its features.

[Barranca]

I'm afraid it won't be possible.