Adobe ate up my credits

[Tekidiot]

so i got a message that said "something went wrong, try back later" and "Firefly is at maximum capacity due to high demand. Please try again later." without producing any video i requested but my credits went down fast!!!! from each click...

[Kartika Rawat]

Hi Tekidiot!

I'm sorry about that. We need to check your private account information, we can't help you here on the forums! Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page: https://adobe.ly/47xmDFv

Let us know if you have any questions.

Thanks,
^KR

[Oh.N8]

Hey @Tekidiot  @Kartika Rawat 

This is frustrating for certian. 
Your credits go down quickly based on which model you are using. 
Adobe Firefly uses the least amount of credits (usually). This depends on which resolution you use. The higher the resolution the more credits.
Each 3rd party model uses different amount of credits.

Cheers

Nate

[Tekidiot]

but it said error and DID NOT PRODUCE ANY VIDEO


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