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Adobe Firefly Boards – “Something went wrong” issue after uploading images

Community Beginner ,
Jun 23, 2025 Jun 23, 2025

Hello,
After uploading some images to Adobe Firefly Boards, I encountered an error message saying “Something went wrong” and I can no longer open my board or return to the homepage properly. I have tried refreshing the page and clicking "Back to Home", but the same issue persists.

Here is the error UUID: a2cc38d2-eb18-4ab0-b0a8-7b9f3713b06e
Screenshot attached below for reference.

Could you please advise how to resolve this issue or if there's a way to recover my board?
Thank you in advance.

 

Bug Unresolved
TOPICS
Design
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1 Comment
Adobe Employee ,
Jun 23, 2025 Jun 23, 2025
LATEST

Hi @Nahdikamel!

 

Can you try a hard refresh of that page? Hold the <SHIFT> key down and press refresh or reload.


If that does not work, do you have the same problem with Firefox and Safari?

Thanks



^Sam
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