after hitting download button, download donot starts, download issue

[SA News37768751hy6x]

after hitting download button, download donot starts

[droopydog500]

Hello @SA News37768751hy6x,

Thank you for your message. I am sorry you are having this problem. 

Can you please tell uis what operating system and browser you are using. Could you create a screen recording showing the problem?

Thanks,
    droopy