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Any prompts were couldn't work

Community Beginner ,
Jun 13, 2023 Jun 13, 2023

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as photo, I could not load the image and don't know why.

Screen Shot 2023-06-14 at 12.16.50 AM.png

Bug Unresolved

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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Hi @oscar30478384d6xc, that prompt worked for me quickly out of the gate. Have you logged out, closed your browser, and tried again?

JEL_0-1686692378904.png

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Community Beginner ,
Jun 15, 2023 Jun 15, 2023

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what do you mean by out of gate? what if I use proxy? and do I need to concern the telephone binding?

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Community Expert ,
Jun 16, 2023 Jun 16, 2023

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@oscar30478384d6xc, apologies, “out of the gate” means “on the first try.” Do you mean, what if you use a proxy server or VPN? You may have trouble accessing via those gateways.  

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Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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Please check that your account is registered to a region where Firefly is available 

TracyH_0-1687213869675.png

 

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