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Can't Upload Image to Firefly Generative Video

Community Beginner ,
Jan 13, 2025 Jan 13, 2025

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The upload image button has disappeard from my interface.

Bug Unresolved
TOPICS
Desktop

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7 Comments
Community Expert ,
Jan 13, 2025 Jan 13, 2025

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Hello @grege22471193,

Thank you for your message. I am sorry you are having this problem. 

 

Can you please provide a screen shot showing the issue and tell us what operating system and browser you are using along with the versions.

Thanks,
    droopy

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New Here ,
Jan 13, 2025 Jan 13, 2025

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firefly import image function not available in firefly Video AI

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Community Expert ,
Jan 13, 2025 Jan 13, 2025

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Hello @Leo Lopez,

Thank you for your message. I am sorry you are having this problem. 

Can you please tell me what operating system and browser you are using along with the versions?

Thanks,
    droopy

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Community Beginner ,
Jan 27, 2025 Jan 27, 2025

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I'm having the same problem.  I am using Windows 11.  The drag-and-drop area left of the prompt is greyed out.  Can you give me some idea when this will be fixed?  Thanks!

tomcantrell_0-1738004235377.png

 

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Community Expert ,
Jan 27, 2025 Jan 27, 2025

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Hello @tomcantrell,

Thank you for your message. I am sorry you are having this problem. 

What browser (and version) are you using?

Thanks,
    droopy

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Community Beginner ,
Jan 29, 2025 Jan 29, 2025

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Chrome. Also tried Edge.

Thanks!
Tom

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Adobe Employee ,
Jan 29, 2025 Jan 29, 2025

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Thanks for bringing this up. We'll share this post with our engineers to look into it. 

 

^KR

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