Can't Upload Image to Firefly Generative Video

[grege22471193]

The upload image button has disappeard from my interface.

[droopydog500]

Hello @grege22471193,

Thank you for your message. I am sorry you are having this problem. 

Can you please provide a screen shot showing the issue and tell us what operating system and browser you are using along with the versions.

Thanks,
    droopy

[Leo Lopez]

firefly import image function not available in firefly Video AI

[droopydog500]

Hello @Leo Lopez,

Thank you for your message. I am sorry you are having this problem. 

Can you please tell me what operating system and browser you are using along with the versions?

Thanks,
    droopy

[tomcantrell]

I'm having the same problem.  I am using Windows 11.  The drag-and-drop area left of the prompt is greyed out.  Can you give me some idea when this will be fixed?  Thanks!

[droopydog500]

Hello @tomcantrell,

Thank you for your message. I am sorry you are having this problem. 

What browser (and version) are you using?

Thanks,
    droopy

[tomcantrell]

Chrome. Also tried Edge.

Thanks!
Tom

[Kartika Rawat]

Thanks for bringing this up. We'll share this post with our engineers to look into it. 

^KR

[danielle_lemons]

Is there an update on when this will be resolved?