Can't use Fireflies Image Ultra 4? -why?

[heinir68795616]

Hi,

What/where is the admin that let's me use Fireflies Image Ultra 4? 

When testing it, I get a message: "Can't access. You can contact your admin to request access." My admin has given me all thr rights to use my Addobe tools and can't figure out, what is wrong. Can you help me, please?

[SamarthS]

Hi @heinir68795616, 

Thanks for reaching out. Your account is a team or enterprise account. Please contact the IT department in your organization or school for help. 

Maybe your organization does not have access to the Ultra 4 model in its plan. 

[heinir68795616]

Hi,

Thank you for your answer. May I suggest that you should tell about this limitation to users. And maybe even, what it takes to to take this limitation away.

HeiniR

[heinir68795616]

Hi 

If there is limitations of Flireflies usega in company's license type, what it takes to get limitations off?

[droopydog500]

Hi @heinir68795616,

Your local Adobe administrator would need to contact your Adobe account manager to see what options are available for changing your organisation's plan.

    droopy