cancel my subscription to Adobe Firefly

[annareelz]

Hello!
I am requesting to cancel my subscription to Adobe Firefly. I have not used this product in the last month.
I am unable to cancel the subscription myself because the system requires me to update my payment details before managing the plan, but I can’t perform either action.
Please cancel my subscription and confirm the cancellation in writing.
If any payment is charged, I kindly ask for a refund as the service has not been used.
Thank you for your understanding. I look forward to your reply.

[Oh.N8]

Hey @annareelz 

Totally understand. You will have to login into your Adobe Account and cancel the subscription.
Login: 
1) Manage Account
2) Choose the plan you want to manage.

3) Choose cancel

We don't have access to your account.

 Cheers

Nate