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Cant use Firefly Ray video at all... jams up most all day and night now

New Here ,
Sep 25, 2025 Sep 25, 2025

Says user too high user load, it just constantly goes to the sad dog face.

Bug Unresolved
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1 Comment
Adobe Employee ,
Sep 25, 2025 Sep 25, 2025
LATEST

Hi @kumakirin

 

I am sorry for the issue. The team has been working on the bug. Could you check with a different browser and check if it works now. 
We are here to help. ^Sam 

^Sam
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