Credits Charged for Error Generations

[ogobya]

Hi, I am getting charged credits for images not generating. I shouldnt be charged becasue firefly is stating me to "retry" and no image was generated. Need some assistance and a refund. It happened three times. 

[Kartika Rawat]

Hi ogobya!

Sorry to hear that. Please reach out to our support team here: https://adobe.ly/411QyRp

Let us know if you have any questions.

Thanks,

KR