Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Firefly is eating my credits without even bothering to generate video

New Here ,
Oct 24, 2025 Oct 24, 2025

It's not generating ANY video but it is certainly taking credits out of my account. It's taken 700 credits out today without generating a single thing. Where is my money going, exactly?

Bug Unresolved
TOPICS
Credits and Subscription , Generate Video
55
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
2 Comments
Community Expert ,
Oct 27, 2025 Oct 27, 2025

Hello @Sarah247391004j90 ,

Thank you for your message. 

Can you please show us a screen shot of the full browser window of what you are seeing?

Thanks,
    droopy

Translate
Report
New Here ,
Oct 28, 2025 Oct 28, 2025
LATEST
There was nothing special to see from this error, it looked just like it
looks when it's trying to generate something -- except it never got there
even if I let it sit for a long time. But it still deducted credits for
generations it didn't accomplish.

~ Sarah
Translate
Report