Firefly is not working

[acorned universe]

I have plenty of credits. It is not working. The generate button is not lighting up to press enter. 

[SamarthS]

Hi @acorned universe, 

I am sorry about the issue. Please let us know the type of account you have (individual or teams). 

Please also share the screenshot of the complete screen with the prompts and your user avatar at the top right.

Are you trying to generate a picture or a video? 
We are here to help.