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Fraudster.

New Here ,
Nov 15, 2025 Nov 15, 2025

Just purchased the monthly subscription, but after generating 2 videos it's displaying out of Credits, as you give 750 credits per month. Useless & Worthless app in the name of Adobe.

Bug Unresolved
TOPICS
Credits and Subscription
27
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1 Comment
Community Expert ,
15 hours ago 15 hours ago
LATEST

Hello @tanishq_7431,

Thank you for your message. 

I am sorry you had a bad experience. The number of credits for each generation varies by model, resolution, and length. Before you hit the generate button, look to the left to see how many credits that generation will take.  Using a lower resolution, where available, can allow you to refine your prompt using less credits.

 

Note that the Firefly video model is currently not charging credits until December 15 as part of a promotion.  Please utilise that to experiment and learn what works best in prompting.

My best,
    droopy

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