Generation never ends

[affectionate_goal9659]

After subscribing you guys just took away my credits.  I tried on laptop, phone but tried to create video from photos , and generating video... option never finished. Waited 30 minutes multiple times to generate.. never happened. It only took away my credits

[Kartika Rawat]

Hi affectionate_goal9659!

I'm sorry to hear that. Are you seeing any error codes or messages? Could you share a screenshot of the issue? Which video model are you using? 

Let us know.

Thanks,

^KR