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Generation never ends

New Here ,
Dec 02, 2025 Dec 02, 2025

After subscribing you guys just took away my credits.  I tried on laptop, phone but tried to create video from photos , and generating video... option never finished. Waited 30 minutes multiple times to generate.. never happened. It only took away my credits

Bug Unresolved
TOPICS
Generate Video
19
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1 Comment
Adobe Employee ,
Dec 02, 2025 Dec 02, 2025
LATEST

Hi affectionate_goal9659!

I'm sorry to hear that. Are you seeing any error codes or messages? Could you share a screenshot of the issue? Which video model are you using? 

 

Let us know.

Thanks,

^KR

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