Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Hanging Application

New Here ,
May 16, 2025 May 16, 2025

Hi

Am using Firefy with SONOMA 14.6.1

I tried to generate Video from Text

My prompt : “camera panning 360 degrees in dark room full of dancing shadows”

I was immediately debited 100 credits

13 hours later and I still have the page telling me that  video is still generating

It is not normal that I should be debited 100 credits for something that has clearly not been generzted

If my prtompts is too vague, then the process. should stop immediately, or a message should be sent that it is impossible

Thank you for telling me how to recuperate my credits and what is wrong with my prompt

Thanks in advance

███████████████████

PII removed by moderator

Bug Unresolved
TOPICS
Design
64
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Jun 05, 2025 Jun 05, 2025
LATEST

Hi jodymcs!

Sorry about that. I understand your frustration. Are you still getting issues? Have you tried another browser? 

 

Let us know. Happy to look into it.

Thanks,

^KR

Translate
Report