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Have a adobe subscription but not able to use the feature

New Here ,
Dec 14, 2025 Dec 14, 2025

Not able to access the feature

Bug Unresolved
TOPICS
Credits and Subscription , Generate Video
35
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1 Comment
Community Expert ,
Dec 24, 2025 Dec 24, 2025
LATEST

Hello @Kirtana_Maddula9109,

Thank you for your message. 

Can you please reply with the following information:
• What Firefly function were you using? (text to image, text to vector, text to video, image to video, generative fill, audio/video translation, boards)
• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

Thanks,
    droopy

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