I dont have the access

[Sairam28096197fpg2]

I dont have access , could you please provide the access?

[DeanUtian]

What exactly is happening for you?

If it is related to your account, it is best to talk to an Adobe agent. You can do that through the online chat (link below). Type in real agent to get to a person:
https://helpx.adobe.com/contact.html