/t5/adobe-firefly-bugs/i-have-6000-credits-and-created-3-videos-for-750-credits-each-and-now-i-am-on-0-credits/idi-p/15532771Oct 03, 2025
Oct 03, 2025
Copy link to clipboard
Copied
Hi,
the credits are not counted correctly - I have 6000 credits and made 3 videos for 750 credits each - and the system put me on 0 credits?? Please double check this for me. THX.
/t5/adobe-firefly-bugs/i-have-6000-credits-and-created-3-videos-for-750-credits-each-and-now-i-am-on-0-credits/idc-p/15532871#M15932Oct 03, 2025
Oct 03, 2025
Copy link to clipboard
Copied
LATEST
@House Of Applejay this is a user-to-user community forum. Your best bet is to reach out to the Adobe Customer Care support either on Social media or via adobe.com chat pod (ask for Agent). We cannot access personal or account info here.
1
Reply
AdChoices