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Image Generation Issue - Request for Aspect Ratio Adjustment

Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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Subject: Image Generation Issue - Request for Aspect Ratio Adjustment

Dear Adobe Firefly Support Team,

I hope this message finds you well. I am writing to address a concern I encountered while using Adobe Firefly's DALL-E3 image generation tool. I appreciate the services your platform offers, but I recently encountered a problem with an image I generated, and I believe it may be related to an incorrect policy violation.

The image in question is a simple depiction of two women sitting at a table, enjoying a drink. I used DALe-3 to create this image, but it seems that the generated image has been flagged as a policy violation. My intention with this image was purely for personal or professional use, and it was meant to be a 16:9 aspect ratio image, in line with the requirements of the project.

I would like to kindly request assistance with adjusting the aspect ratio of the generated image to meet the 16:9 ratio. If this adjustment violates your policies, I would appreciate a detailed explanation of why this is the case. It is important for me to understand the reasoning behind any policy restrictions to ensure that I comply with them properly.

I must emphasize that my intention is not to violate any of your policies but rather to use the Adobe Firefly platform for legitimate and creative purposes. If the aspect ratio change is against your policies, I would also appreciate any guidance on how to proceed appropriately within the platform's guidelines.

Adobe Firefly has been a valuable resource for many users, and I believe that addressing this issue effectively would contribute to a more satisfying experience for your customers. Please help me understand how I can correct the aspect ratio of the image or, if necessary, guide me on what I should do to ensure that my image generation aligns with your policies.

I value the time and resources I invest in your platform and hope for a prompt and considerate resolution to this matter. Thank you for your attention to my concern.


[Removed by mod]

Bug Unresolved
Design , Imaging






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