If you are on an enterprise plan, your enterprise plan has to have Adobe Video on the plan. Please contact your local Adobe administrator. If Firefly video is not on your enterprise plan, they can contact your organisation's Adobe account representative to enquire about adding it.
If you are on a personal plan, Adobe Firefly video is a premium service which requires a separate Firefly premium plan. For more information, please see the pinned reply in this post: P: Plan error in generating video.
If you have purchased a premium Firefly subscription or you have access to Firefly premium services on an enterprise plan, please include a screen shot of the whole browser window (including you avatar in the upper right corner) with the error showing, and tell us your operating system and browser along with the version numbers.
/t5/adobe-firefly-bugs/image-to-video/idc-p/15219930#M12453Mar 19, 2025
Mar 19, 2025
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Image to Video isnt working at all for me
I load a image set it up in frame set the screen preference then I start writing prompts then I keep getting error messages like Something went wrong lets try again later can you please provide a better tuttorial on how to work that app olease
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