impossible to generate picture

[Boris24127410m8ei]

Can't load, the image produce an error.

I'm meeting this problem for 3 days now.

[J E L]

Hi @Boris24127410m8ei, for problems accessing Firefly beta:

• Make sure you are eligible to access Firefly. You must be 18 years or older.
• Log in with an Adobe ID. If you don't have one, sign up for free here: https://account.adobe.com.
• Adobe services and products cannot be used in Cuba, Iran, North Korea, Syria, Crimea, or the so-called Donetsk and Luhansk People’s Republics. Firefly is also not available in Russia, Belarus, and China.
• Firefly is currently a web app and can only be accessed at https://firefly.adobe.com. There is no standalone app to download.
• Firefly supports Chrome, Safari, and Edge browsers on the desktop and is not currently supported on tablets or mobile devices.
• Do a hard refresh on your browser, Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

If you continue to have access issues, please leave a note on this thread: https://community.adobe.com/t5/adobe-firefly-beta-discussions/firefly-beta-is-open-having-access-iss....