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impossible to generate picture

Community Beginner ,
May 29, 2023 May 29, 2023

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Can't load, the image produce an error.

I'm meeting this problem for 3 days now.

Bug Unresolved

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Community Expert ,
May 30, 2023 May 30, 2023

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Hi @Boris24127410m8ei, for problems accessing Firefly beta:

 

  • Make sure you are eligible to access Firefly. You must be 18 years or older.
  • Log in with an Adobe ID. If you don't have one, sign up for free here: https://account.adobe.com.
  • Adobe services and products cannot be used in Cuba, Iran, North Korea, Syria, Crimea, or the so-called Donetsk and Luhansk People’s Republics. Firefly is also not available in Russia, Belarus, and China.
  • Firefly is currently a web app and can only be accessed at https://firefly.adobe.com. There is no standalone app to download.
  • Firefly supports Chrome, Safari, and Edge browsers on the desktop and is not currently supported on tablets or mobile devices.
  • Do a hard refresh on your browser, Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

 

If you continue to have access issues, please leave a note on this thread: https://community.adobe.com/t5/adobe-firefly-beta-discussions/firefly-beta-is-open-having-access-iss....

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