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je ne trouve pas mes images IA de Firefly quand j'applique "enregistrer dans la bibliothéque"

Explorer ,
Dec 04, 2024 Dec 04, 2024

Bonjour,

Je ne trouve pas mes images IA de Firefly quand j'applique "enregistrer dans la bibliothéque"

Merci,

Fabrice

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correct answers 1 Correct answer

Community Expert , Dec 04, 2024 Dec 04, 2024

Hello contact@fabrice-agro.com,

Thank you for your message. I am sorry you are having this problem. 

 

I cover this question in my document, Everything You Wanted To Know About Saving Images From Firefly Text to Image,

Q: I saved to my Creative Cloud library, but I do not see them there.

A: You would have specified which folder you want to save them in when you saved them (or previously specified a default). Look in the folders in your creative cloud account for them or alternatively, if you sav

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

Hello contact@fabrice-agro.com,

Thank you for your message. I am sorry you are having this problem. 

 

I cover this question in my document, Everything You Wanted To Know About Saving Images From Firefly Text to Image,

Q: I saved to my Creative Cloud library, but I do not see them there.

A: You would have specified which folder you want to save them in when you saved them (or previously specified a default). Look in the folders in your creative cloud account for them or alternatively, if you save an image to the library, the success dialogue box will show you what folder it has been saving them in by default.

droopydog500_0-1733311183951.png


My best,
    droopy

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Explorer ,
Dec 04, 2024 Dec 04, 2024

Merci, droopydog500,La première fois que j'ai enregistré dans la bibliothèque, j'ai dû spécifier un dossier que j'avais créé pour l'occasion. Cependant, maintenant, lorsque je clique sur "Enregistrer dans la bibliothèque", je reçois uniquement le message ci-joint. J'ai vérifié et il n'y a aucun fichier Firefly dans mon espace Creative Cloud.firefly capture.jpg

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

Hi contact@fabrice-agro.com,

 

That dialog box is shown before the green box I showed above. If you click "Continuer", you should then see this blue box:

droopydog500_0-1733327212899.png

 

followed by the green box above.  What do you see when you click "Continuer"?

 

Thanks,

    droopy

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Explorer ,
Dec 04, 2024 Dec 04, 2024

je n'ai absolument rien de tout ça hoormis la capture ci-jointe !

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

Hmmm. Could you please record a screen recording of you going through the process of saving an image to your library?

 

Thanks,

    droopy

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Explorer ,
Dec 04, 2024 Dec 04, 2024
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Community Expert ,
Dec 05, 2024 Dec 05, 2024

contact@fabrice-agro.com,

 

That is odd. Can you please try a different browser and see if it works with that browser?

 

Thanks,

    droopy

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Explorer ,
Dec 05, 2024 Dec 05, 2024

YES, Merci c'est effectivement çà cause de firefox qui ne fonctionnait pas !

Merci

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Community Expert ,
Dec 05, 2024 Dec 05, 2024
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Hello contact@fabrice-agro.com,

 

ok, it is possible a browser extension or pop-up blocker is interfering with it.

 

    droopy

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