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3

Menu disappears when I try to access the copy image feature

Engaged ,
Nov 04, 2023 Nov 04, 2023

When I try to access the copy image feature on a generated image, the menu closes entirely. It makes it difficult to download or copy (to clipboard) the image. Desktop Windows 11

Bug Unresolved
TOPICS
Design
225
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3 Comments
Community Expert ,
Nov 04, 2023 Nov 04, 2023

@Swandive stream, I just tested this feature using Brave browser, and it's working properly for me. Did you try using another browser? Are you accessing Firefly on a desktop or smartphone?

 

For others, when you choose “copy image” the image is copied to your clipboard. Nothing else visible really happens while you are on the Firefly site. You can then paste that image into another application or document, such as Adobe Photoshop or Microsoft Word.

JEL_0-1699117594098.png

JEL_1-1699117617493.png

JEL_2-1699117681924.png

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Engaged ,
Nov 04, 2023 Nov 04, 2023

I'm using Microsoft Edge. I was unable to get as far as clicking anything within the menu often because of this issue.

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Adobe Employee ,
Nov 06, 2023 Nov 06, 2023
LATEST

@Swandive stream Is it possibly a sensitive menu? Try to select copy but stay on the text. Let me know if that works. Just curious. 

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