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Monthly generative credits count shows incorrectly.

New Here ,
Dec 16, 2024 Dec 16, 2024
hi! Monthly generative credits count shows incorrectly. i saw that i have around 600 credits left few days ago. now it shows that i have zero credits left
 
Bug Unresolved
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correct answers 1 Correct answer

Community Expert , Dec 17, 2024 Dec 17, 2024

Hey @Kair25 

Consider reaching out to Adobe support

Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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Community Expert ,
Dec 17, 2024 Dec 17, 2024
LATEST

Hey @Kair25 

Consider reaching out to Adobe support

Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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Report