/t5/adobe-firefly-bugs/not-enough-credits-message/idc-p/15616080#M17962Dec 02, 2025
Dec 02, 2025
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I have 82 credits left but Firefly say I don't have any . My remained credits suppose to be available up to 4 December. So what I have to do? I waited half day, maybe it's temporary error but I'm out of time now.
I am sorry about the issue. Could you try using a different browser? If you still get the same issue, please share a screenshot of the complete screen, including the error message.
Is it possible that what you are trying to generate costs more credits than you currently have? You can see how many credits what you are about to generate will cost by looking left of the "Generate" button:
You can see how many credits you have left by clicking on your avatar in the upper right corner of the Firefly page:
If based on this you have enough credits, please include a screen shot of the full briowser window with the error showing.
/t5/adobe-firefly-bugs/not-enough-credits-message/idc-p/15616749#M17964Dec 02, 2025
Dec 02, 2025
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I have 82 credits left. Yesterday I've generated images, everything was ok . This morning it didn't work at all. I'm trying to generate just image from text with model "Adobe Firefly Image 4", it costs 1 credit . Please help. They will be expired in 2 days 0
/t5/adobe-firefly-bugs/not-enough-credits-message/idc-p/15617900#M17965Dec 03, 2025
Dec 03, 2025
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I have 84o credits left ! but when i want to generate a video with 250 credts you tell me that i dont have enough credits !! its not the first time i have this kind of problems with you!!!