Only first second is generated in 5 seconds video

[ercalote]

I only get 1 second instead of 5.

But credits are down by 100 each time.

Happened multiple times already.

I want credits refund.

[SamarthS]

Hi @ercalote, 

I'm sorry about the issue. Can you check the files and see if the video has been generated for 5 seconds? 
Please also try using a different browser and check. 


Let us know if you still get the same issue.
Thanks.