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8

P: No favorites showing up

Explorer ,
May 12, 2023 May 12, 2023

I have saved several images as my favorites, but my "Favorites" page is blank when I click on the link. 

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correct answers 2 Pinned Replies

Adobe Employee , May 12, 2023 May 12, 2023

(Merging all similar threads here so we can collect information on this bug.)

There are several limitations for this release:

  • This will be saved to the local browser and is not connected to an individual's CC Library yet.
  • Favorites will not persist when switching to a different browser or using an incognito browser
  • Only works for Text to Image and Text Effect modules
  • Favoriting images using 'Use as reference image' and 'Show similar' generated images is not optimized yet
  • If logged out, once si
...
Status Needs More Info
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Adobe Employee , Jun 06, 2023 Jun 06, 2023

Ziv85-

Can you do the following things to help us identify the source of the problem:
- let us know what brower and OS you are using.
- make sure you are not using incognito mode
- Look within your developer console in the browser for errors when accessing favorites page or adding favorite
- If on chrome, install this chrome addon and share what the contents of your Origin Private File System are: https://chrome.google.com/webstore/detail/opfs-explorer/acndjpgkpaclldomagafnognkcgjignd

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26 Comments
New Here ,
Mar 04, 2024 Mar 04, 2024
LATEST

This is happening to me too. I've been collecting images to use as inspiration for a book and now they are all gone! What should I do?!

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