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Problem with credits

New Here ,
Oct 17, 2025 Oct 17, 2025

Hello

some of my credits were deducted even though generation failed with the message “Something went wrong”. How can I restore the lost credits to my account?

17.10.2025 14:40

1000 credits

Thank you

marcin

Bug Unresolved
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1 Comment
Adobe Employee ,
Oct 17, 2025 Oct 17, 2025
LATEST

Hi Marcin, 

 

I am sorry about the issue. Could you check under my stuff to see if the generation is visible? We do not have the option to restore credits at the moment. We appreciate your patience.  Let us know if you need additional help.

 

Thanks.

^Sam
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