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Probleme generétion video Veo 3 Adobe Firefly

New Here ,
Oct 01, 2025 Oct 01, 2025

Bonjour.

 

J'ai le message d'erreur ci-dessous pour générer une vidéo Veo 3 et je ne comprends pas pourquoi ??

Je vous mets une capture d'écran du prompt que j'ai fait pour avec une autre image qui fonctionnait bien mais plus avec les nouvelles.

 

Chargement impossible
Nous ne pouvons pas traiter ce prompt, car l’image de référence
ne respecte pas nos consignes d’utilisation. Vous pouvez
charger une autre image et réessayer.
 
Merci de votre retour.
Bug Unresolved
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correct answers 1 Correct answer

New Here , Oct 02, 2025 Oct 02, 2025

Thank You again @droopydog500  ,

I tried with a JSON prompt changing the word "boy" with "man" and now it works, even with Brave. 
I'll make obviously other experiments and further attempts, 
thanks again for the quick replies!

JN

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7 Comments
Community Expert ,
Oct 01, 2025 Oct 01, 2025

Can you please upload the reference image you are using?

 

Thanks,

    droopy

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New Here ,
Oct 02, 2025 Oct 02, 2025

Hi, 
I can't see the previous attached file, but I think I'm having a similar issue. 

I can generate video image with Firefly, but if I use the same prompt with Veo 2/3 I get always a "prompt failure".
Tried in Chrome and Brave, tried with several variations of the prompt, but still doesn't work. 
My OS: MacOS  Sequoia 15.6.1

Thank you in advance.
Screenshot 2025-10-02 alle 18.03.00.png

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Community Expert ,
Oct 02, 2025 Oct 02, 2025

Hi @JustinNib,

 

What is the prompt you are using?

 

Thanks,

    droopy

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New Here ,
Oct 02, 2025 Oct 02, 2025







Starting from this Gemini Generated picture, I prompted:

"The boy is tired but focused, typing on his computer keyboard while looking at the screen. Outside the window, the rain continues to fall steadily."
(Il ragazzo è affaticato ma concentrato, digita sulla tastiera del pc mentre guarda lo schermo. Al di là della finestra, la pioggia continua a cadere incessante.)

I'm trying again and I have any problem generating with Firefly, only with Veo.

Thank you again! 



Immagine prova.png

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New Here ,
Oct 02, 2025 Oct 02, 2025

I uploaded it, I try with a screenshot: 

Screenshot 2025-10-02 alle 18.53.59.png

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Community Expert ,
Oct 02, 2025 Oct 02, 2025

Hi @JustinNib,

 

I was having problems yesterday with Veo, but I was just able to generate using your image and prompt.  Chrome should work ok. Brave is not a supported browser. I am using Edge.

 

Were you getting the same monkey error that the other user in this thread received?

 

Thanks,

    droopy

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New Here ,
Oct 02, 2025 Oct 02, 2025
LATEST

Thank You again @droopydog500  ,

I tried with a JSON prompt changing the word "boy" with "man" and now it works, even with Brave. 
I'll make obviously other experiments and further attempts, 
thanks again for the quick replies!

JN

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