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Problems with the site and account.

New Here ,
Jun 12, 2024 Jun 12, 2024

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The AI ​​page is not loading, there is no information in the account. All this is on my PC, the site loads from the phone. On a PC, I tried from different browsers and different accounts in Windows. In Photoshop, the AI ​​function says, there is no connection to the Internet. How to solve this problem?

Bug Unresolved
TOPICS
Desktop

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1 Comment
Community Expert ,
Jun 12, 2024 Jun 12, 2024

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Hello @Nikolay34857812b6x3,

Thank you for your message. I am sorry you are having this problem. 

 

People who have reported this problem frequently trace it back to the windows firewall. Try restoring the windows firewall to the default and see if that fixes the problem.

Thanks,
    droopy

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