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Reference image didn't work unless formatted a certain way

Explorer ,
Jun 24, 2024 Jun 24, 2024

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I was using a PNG version of my company's logo as a reference image for Adobe AI, and it would not recognize it unless it had a solid color background.

Bug Unresolved
TOPICS
Design , Desktop , Imaging

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correct answers 1 Correct answer

Adobe Employee , Jun 24, 2024 Jun 24, 2024

Hi there!

Sorry to see that. Does it sound similar to your issue? https://adobe.ly/45BetZN

 

Let us know if this discussion helps.

 

Thanks,

KR

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Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

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Hi there!

Sorry to see that. Does it sound similar to your issue? https://adobe.ly/45BetZN

 

Let us know if this discussion helps.

 

Thanks,

KR

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Explorer ,
Jun 24, 2024 Jun 24, 2024

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Yes! Thanks. I searched but couldn't find that thread.

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