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refund

New Here ,
Jan 21, 2025 Jan 21, 2025

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I have one question. yesterdau I sign in adobe lightroom app. I just want to use free trial but suddenly i was charged by 9.99$. can i refund it?

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correct answers 1 Correct answer

Community Expert , Jan 22, 2025 Jan 22, 2025

Hey @diana_7707

I would recommend reaching out to Adobe directly. The links are below.

Adobe Managing Account

https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you're still having issues, try contacting Adobe support
Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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Community Expert ,
Jan 22, 2025 Jan 22, 2025

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Hey @diana_7707

I would recommend reaching out to Adobe directly. The links are below.

Adobe Managing Account

https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you're still having issues, try contacting Adobe support
Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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