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1

Something went wrong error Firefly Video

Community Beginner ,
Feb 17, 2025 Feb 17, 2025

I run into this Something went wrong error all the time (video creation) makes it almost impossiable to use firelfy with the pro subscription. Solution?

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correct answers 1 Correct answer

Community Expert , Feb 17, 2025 Feb 17, 2025

Hello @Gabor M Gyurko,

 

droopydog500_0-1739813565403.png

This error is generated because the Firefly video beta will not generate videos with a reference image that contains children. Whether Firefly video when it leaves beta and enters production still has that restriction, we do not know. But the beta currently has that restriction.

 

droopydog500_0-1739813607844.png

I think this is not generating because of the children issue. I was just able to change aspect ratios back and forth on a test video and it worked on, regardless of the aspect ratio of the ke

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10 Comments
Community Expert ,
Feb 17, 2025 Feb 17, 2025

Hello @Gabor M Gyurko,

Thank you for your message. I am sorry you are having this problem. 

Are you getting this every time or just with some generations?  Can you please show a screen shot of the whole browser window and not just the dog?

Thanks,
    droopy

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Community Beginner ,
Feb 17, 2025 Feb 17, 2025

sometimes, like 4 out of 10 times

 

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Community Beginner ,
Feb 17, 2025 Feb 17, 2025

GaborMGyurko_0-1739812954327.png

 

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Community Beginner ,
Feb 17, 2025 Feb 17, 2025

also getting this error on images generated with Flux. There is nothing wrong with the image really.

GaborMGyurko_0-1739813058170.png

 

GaborMGyurko_1-1739813100197.png

We are trying to create a character for a book we are writing and animate it.

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Community Beginner ,
Feb 17, 2025 Feb 17, 2025

I select Portrait before generating, but it is keep switching back to landscape, the image is in portrait.

GaborMGyurko_0-1739813261036.png

 

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Community Expert ,
Feb 17, 2025 Feb 17, 2025

Hello @Gabor M Gyurko,

 

droopydog500_0-1739813565403.png

This error is generated because the Firefly video beta will not generate videos with a reference image that contains children. Whether Firefly video when it leaves beta and enters production still has that restriction, we do not know. But the beta currently has that restriction.

 

droopydog500_0-1739813607844.png

I think this is not generating because of the children issue. I was just able to change aspect ratios back and forth on a test video and it worked on, regardless of the aspect ratio of the keyframe.


My best,
    droopy

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Community Beginner ,
Feb 18, 2025 Feb 18, 2025

Thank you, I got it. I understand the second restriction. Still don't know what is going on with the first error.

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Community Expert ,
Feb 18, 2025 Feb 18, 2025

The first one could have been a temporary problem. Unfortunately, that error message does not convey much information.

 

    droopy

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New Here ,
Feb 21, 2025 Feb 21, 2025

I have the same issue. I am not using people just an image of a city and it keeps dropping the same meassage. Most of the time I only get the error that something went wrong with no detail.

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New Here ,
Feb 21, 2025 Feb 21, 2025
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Actually it seems to be something to do with the image itself. Make sure that image is smaller size and in 72dpi.

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