Something went wrong

[joe1585]

I get this message "Something went wrong" when trying to generate an image and I am loosing credits as well

[droopydog500]

Hello @joe1585,

Thank you for your message. 

Unfortunately, this error has multiple causes. So, I need to ask some questions to narrow it down.

What are you doing when you get the error (text to image, text to video, etc.). Please include a screen shot of the full browser window including you avatar in the upper right corner. Are you using a reference image or keyframe (if so, please include them)?  Please tell us the prompt you were using.

Finally, what OS and browser are you using.

Thanks,
    droopy

[christine_6188]

I am having the same problem. I have firefly  and i am trying to download it used to work but i know i have not used all my. Credits. Have you resolved any of thes issues?

[Mariam Hovhannesyan]

Did you try to use another browser? or is your internet stable?

[droopydog500]

Hello @christine_6188,

You have already generated the image and are trying to download it when you get the error? Please include a screen shot of the full browser window including you avatar in the upper right corner. I have not see this error generated in that case, so we need more information.

Thanks,
    droopy