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Text to Image: Something went wrong

Community Beginner ,
Sep 12, 2023 Sep 12, 2023

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Since yesterday, I and several colleagues have found that, whatever prompt you enter, images are not being generated. All you get is a "Something went wrong. The image produced an error. Please try again". We tried prompts that Adobe has suggested in the Text to Image front page as well as prompts that have worked for us perfectly well before. This is posted as a discussion as well by another user, and I replied to that, but there has been no response to that from Adobe. The most recent prompt I used was, "A happy human looking robot writing a poem and painting a picture and carving a sculpture." Error message below. Please help!

Adam32212389nwrp_0-1694509619425.png

 

Bug Unresolved

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6 Comments
New Here ,
Sep 13, 2023 Sep 13, 2023

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Same problem here, neither Firefly nor Adobe express currently seem to work.

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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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@Adam32212389nwrp @JENS32261080er6c 

You may need to perform a hard refresh on your browser to see the changes. Ctrl(Cmd) + Shift + R. If that still doesn't work, please clear your cookie. 

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New Here ,
May 28, 2024 May 28, 2024

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Hi. I am also having this problem. I have done what you said and nothings changed. Please help

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Community Expert ,
May 28, 2024 May 28, 2024

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Hello @Juane37682060luez,

 

What version of Windows are you running?

 

    droopy

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New Here ,
May 28, 2024 May 28, 2024

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Hi

Mac Sonimia 14.4.1




[PII removed by moderator]

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Community Expert ,
May 29, 2024 May 29, 2024

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Hello @Juane37682060luez ,

Ok, thank you.  Are you getting this on every generation or just a few?

 

If on every generation, please do a screen recording showing you prompting and the error coming back and also let us know what browser and version you are using.

 

If it is just a few, please share a screen shot along with the prompt you used. If you used a Structure Reference, please show that also.

Thanks,

    droopy

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